Privacy Policy
Last Updated: February 9, 2026
1. Introduction
Welcome to GapSeat ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and email address (if provided for notifications)
- Device information (device type, operating system)
- Usage data (app interactions, search queries)
- IP address and approximate location
2.2 Non-Personal Information
We automatically collect certain non-personal information, including:
- App usage statistics
- Crash reports and performance data
- Aggregated analytics data
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our service
- Sending notifications about seat availability
- Improving our app and user experience
- Analyzing usage patterns to enhance features
- Communicating with you about updates and support
4. Data Sources
GapSeat uses publicly available train chart data to provide seat vacancy information. We do not have access to IRCTC's internal systems, booking data, or personal reservation details of other passengers.
5. Third-Party Services
Our app may use third-party services that collect information:
- Google Analytics: For usage analytics
- Firebase: For crash reporting and analytics
- Google AdMob: For displaying advertisements
These services have their own privacy policies governing the use of your information.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
